Website terms & conditions

Last updated: 24 September 2026

About these terms

These terms govern your use of olympiagroup.co.uk and its service and enquiry pages. They are separate from any terms that apply when Olympia Group carries out a survey or enters into a contract for works.

Website information

We aim to keep website information useful and up to date. Property conditions, specifications, access requirements and customer choices vary, so website content must not be treated as a property-specific professional assessment or quotation.

Guide prices

Any bathroom or other guide price displayed by the website is indicative only. A guide price is not a quotation, offer or fixed contract price. Final pricing may change after we understand the property, specification, access, existing conditions and scope of work.

Damp information

General information about damp, moisture, mould or possible causes is provided for guidance. The cause and appropriate remedial work depend on the individual property and should not be assumed from website content alone.

Online enquiries and survey requests

Submitting an enquiry does not create a contract for building or remedial works. We will confirm the relevant next step separately. Where a paid survey or other service is agreed, the applicable service information, price and terms will be provided as part of that arrangement.

Intellectual property

Unless otherwise stated, the Olympia Group branding, website design, written content and original materials on this website are owned by or licensed to Olympia Group and may not be reproduced commercially without permission.

Third-party services and links

The website may use or link to third-party services, including CRM, email, telephone, messaging and social platforms. Those services may have their own terms and privacy information. We are not responsible for the content of external websites.

Availability

We may update, suspend or change website content and functionality. We do not guarantee that every part of the website will always be available without interruption.

Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so. These website terms are not intended to reduce any statutory rights a consumer may have.

Business details

Olympia Group (NE) Ltd
Company number: 16373024
VAT registration number: 505742991
Registered office: 1 Blackwell Lane, Darlington, DL3 8QF
Telephone: 01325 238890
Email: sales@olympiagroup.co.uk

Governing law

These website terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights you may have as a consumer.

Contact

If you have a question about these terms, contact sales@olympiagroup.co.uk.